faq´s

Yes. Telecommuting People has a team of experts who review all job postings to ensure that they are legitimate and that the companies offering the jobs are reputable. Telecommuting People also has a number of safeguards in place to protect job seekers, such as a fraud prevention system and a dispute resolution process.

We have a flat monthly subscription fee of $.... that is charged if you decide to proceed with a talent search. Your subscription gives you access to Telecommuting People platform and is activated according to Platform Subscription Terms. You may cancel at any time, and, if Telecommuting People can't provide you with talent, you can request a refund on cancellation.

Subcontracting is similar to outsourcing in that you are hiring an outside individual to perform specific tasks. However, you still need to manage, delegate, often train, and keep track of that individual, as well as monitor their performance. A subcontractor is more similar to an employee, the difference being that they aren’t technically employed by you. Outsourcing is intended to be a turnkey solution where you hire a specific company that provides highly trained and experienced individuals who don’t require close monitoring or costly training. They are there to perform a job quickly, efficiently, and without your constant involvement.

0 dollars. We do not penalize you for dispensing with the service.

Telecommuting People is an online platform dedicated to connecting talented people who seek remote careers with innovative, forward-thinking companies that offer these positions. Job listings are curated, reviewed and added on a daily basis.

Not at all. One of the main benefits of our personnel outsourcing system is that you do not have to pay benefits such as social security. You are billed as an outside professional service, similar to how you would pay for legal or accounting services.

Of course. We will send you 3 to 5 profiles for you to interview and make a selection.

We don't do it, you will. We will recommend technological tools and methods. To manage the team and their tasks, as well as VOIP telephony services so that the person has a company phone in your country, regardless of where they are in the world.

Usually between 2 weeks and 1 month. It all depends on the number of profiles requested.

With (Company), you don’t need to worry about your status as a freelancer as you become a full time employee with a full time contract issued by us. Outside of the (Company) network, there are several different statuses available. The two main options would be to be a sole trader or a limited company. A sole trader has fewer responsibilities when it comes to filing taxes, whereas a limited company is a sensible option if you need to abstract your own personal liability. There are also options around partnerships that offer slightly different benefits too. The exact benefits and responsibilities of these different classifications of freelancer are highly dependent on the market that you are operating in.

Yes, 100% for you full time.

We make sure to start each engagement with a trial period of up to two weeks. This means that you have time to help ensure the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

We allow our clients to begin a trial period with up to three individuals from our network per position. While we rigorously screen all applicants to provide you with top-tier talent, we understand that not every person will be a perfect fit for every company. For this reason, we allow our clients to work with multiple professionals for each position before they decide on a candidate with whom they are confident and comfortable.

Many organizations are faced with the issue of finding reliable engineers, designers, and other specialized talent. At Telecommuting People, we leverage smart infrastructure and a rigorous screening process to curate the best talent the world has to offer. In a typical (company) engagement, in almost all cases we’ll introduce you to candidates within 24 hours, and 90% of our clients hire the first candidate we introduce. These aren’t just any candidates either. At Telecommuting People, we thoroughly screen our experts (please see “Testing & Screening” below) to ensure we only supply experts of the highest caliber. Of the more than 200,000 people who apply to join the Telecommuting People network each year, we accept fewer than 3%. You’ll work with experts in design, technology, or business (never generalized recruiters or HR reps) who hand-select the right match for you from our network.

We screen for communication skills, personality, domain-specific knowledge, and a high level of professionalism. Approximately 3% of applicants pass the screening process. Our process includes a variety of ways to determine skill and proficiency, including portfolio reviews, technical coding challenges, user or market research, business cases, project management backlog grooming, formal assessments, as well as live problem-solving sessions as appropriate to the candidate and vertical. We match all candidates with senior (company) domain experts for each and every interview, and all applicants complete a test project to demonstrate live proficiency with a project similar to what they would work on in a typical engagement.

Currently, we have experts in over 100 countries, most being located in the Americas and Europe.

In practice, there have only been a few instances where clients have felt it absolutely necessary to bring a (company) expert physically on-site. If this truly is a requirement, we can work with you to coordinate relocating an individual or team to your location for a specified period of time.

The vast majority work remotely from their home office or a co-working space.

It takes us one to three weeks to locate, fully screen, and work with every expert before we feel confident enough to admit them to our network and introduce them to a client. We understand your need for expediency, but we also understand the even greater need for quality. At Telecommuting People, even if we have an extremely promising prospective candidate, we will not place them until we are 100% confident in their ability. Telecommuting People’s stringent screening process is the most important reason we’re able to maintain a network of the highest caliber talent.

Telecommuting People goes to every possible length to ensure that this doesn’t happen. At Telecommuting People, we completely understand dependability is of the utmost importance. We take measures to ensure that availability and reliability is a top priority for our experts. However, in the extremely unlikely circumstance that such a situation arises, Telecommuting People will credit back the time billed to the client.

For the most part, no. We will work with you to fully understand your specific requirements so that we can establish a mutually beneficial arrangement.

While we currently do not supply these services, we plan on offering them in the future.

Telecommuting People’s only business is connecting world-class experts to the clients who want to work with them - not intellectual property. Our contracts provide that all work created by a Telecommuting People expert is the property of the client, not Telecommuting People.

Telecommuting People enters into talent agreements with every member of the talent network. Through these agreements, Telecommuting People obtains exclusive ownership of the work created by the Telecommuting People talent that works with you. We then provide you with the intellectual property for the work that the Telecommuting People talent creates for you under our client agreement. This clean, simple, pass-through arrangement has worked well for our clients for many years. However, if you would like the expert to enter into a direct agreement with you to effect the direct transfer of IP property, we can work with you to ensure that your needs are met.

We have a standard mutual agreement that outlines the working relationship of the parties. This agreement, the Sourced Talent Matching Agreement ("STA"), accepted at the outset of the onboarding process, will be shared with you again in the client onboarding steps that follow. The STA, together with the Platform Subscription Terms of Service, and the Client Platform Access Agreement, govern your access to the Telecommuting People platform and use of the Telecommuting People Service.

When you contact us, we collect your need, we study it and, for most positions, within a week we present you with interesting and interested candidates so that we can evaluate them and thus start the process. We have more than 15,000 candidates in our database and many of them are being followed up, waiting for their project to arise. If it's yours, everything is even faster!

There are times when, in the first phase of interviews, you realize that what you need is something else, that what you thought you wanted, is not what you need. No problem, that's why we accompany you in the interviews with the candidates, to be able to redirect the process if necessary or help you in the final selection if you wish.

The outsourcing service is appropriate to resolve labor conflicts through an external company. Among the benefits it provides to your business and your collaborators are the following: Benefits for your company Reduce costs and workload. Advice on Labor, Social Security and Tax matters. Design of action plans. Reduce your staff turnover.

Any non-core business function can be outsourced, such as customer service, order processing and fulfillment, digital marketing, human resources, accounting, IT support, medical billing and transcription, etc.

Initial Phase: We start with a discovery call to understand your needs and gather requirements. Next, we prepare a detailed proposal with the conditions, services and prices. Transition phase: Once the contract is signed, we plan the transition of processes and provide extensive training to our team. Execution phase: We implement outsourced processes and continually monitor performance to ensure compliance with service levels. Quality assurance phase: Quality assurance measures are applied to maintain service quality, with regular reporting and open communication channels. Closing Phase: Throughout the engagement, we focus on continuous improvement and innovation to increase the efficiency and value of your business.

The benefits of outsourcing include cost savings, access to specialized knowledge and experience, greater flexibility and scalability, better concentration on the company's core activities, and the ability to remain competitive in a global market.

We take data security and confidentiality very seriously. Our outsourcing partners must adhere to strict security protocols to ensure confidential information is protected.

Companies of all sizes and sectors can benefit from outsourcing. Whether you are a new company that wants to grow quickly, a small business looking to save costs or a large company that wants to streamline its operations, we can offer solutions tailored to your needs.

The cost savings associated with outsourcing can vary depending on factors such as the location of the outsourcing partner, the complexity of the services provided, and the scale of the outsourcing arrangement. However, outsourcing often allows companies to access skilled labor at lower costs than hiring internal staff.

A dedicated consultant support coordinator will get tax documentation and admin paperwork completed, ensuring you are fully compliant wherever you are working. Telecommuting People also handles contract negotiation for jobs that you take up.The Telecommuting People network is not a job portal and does not directly advertise new jobs for you to apply for, however other network members can recommend you for roles or send projects to you. Transition phase: Once the contract is signed, we plan the transition of processes and provide extensive training to our team. Execution phase: We implement outsourced processes and continually monitor performance to ensure compliance with service levels. Quality assurance phase: Quality A dedicated consultant support coordinator will get tax documentation and admin paperwork completed, ensuring you are fully compliant wherever you are working. Telecommuting People also handles contract negotiation for jobs that you take up.The Telecommuting People network is not a job portal and does not directly advertise new jobs for you to apply for, however other network members can recommend you for roles or send projects to you.

The profiles can work at your convenience and at the time that best suits the company.

One of the first steps in hiring any talent is to determine which skills you need for your project. You know you need help with admin and customer support, but what specific things are you trying to do? (Company) matches you with proven remote talent who can help you with all your admin and customer support needs, including: *Data entry *Virtual/administrative assistance *Online research *Order processing *Project management *Transcription *Live chat support *Email support *Social media support The cost of your project depends largely on your scope of work and the specific skills needed to complete your project. An admin and customer support project includes the following: Deliverables: What do you need done? Perhaps you need a professional to do data entry, create shipping labels, appointments, or project plans. Skills: Identify the admin and customer support talent needed to complete the project (e.g., project manager or data entry specialist). Project Length: Your job post should indicate whether this is a smaller or larger project. Budget: Set a budget and note your preference for either an hourly rate or fixed-price contract.

Telecommuting People gives you the flexibility you need to find the right talent for your admin and customer support projects. Talent Marketplace: Find and source independent professionals for your admin and customer support project directly from Telecommuting People’s talent marketplace. Project Catalog: Project Catalog is a new way to quickly get started and expand your capabilities through Telecommuting People. From project management to virtual assistant services, projects are predefined for you, so you can get to know talent through a clearly defined project within their expertise, then easily scale up and down as needed. Specialized Teams: Telecommuting People isn’t just for independent contractors; you can also find independent agencies that can help you fill your admin and customer support talent gaps with their own professional teams.

When it comes to admin and customer support, you may need a multidisciplinary team to handle the various components of your project. Examples of professionals you might need for admin and customer support projects include: A project manager to oversee multiple projects A virtual assistant to book meetings and manage your email inbox A data entry specialist A transcriptionist to transcribe your video and audio files into searchable text files A customer support representative to assist with chat or email inquiries Telecommuting People is the leading online talent solution for companies looking to scale their teams and get work done. Key advantages for businesses looking to source talent for their admin and customer support projects through (company)include: On-Demand Talent: Access to a global talent pool of freelancers and agencies. Transparency: Simplified vetting thanks to freelancer reviews, work history, testimonials, and portfolios. Technology: AI-assisted talent matching to help you find the right talent for your needs. Flexibility: Hire individuals or agencies to complete any size of project. Simplicity: Built-in tools that streamline the onboarding and collaboration with remote teams.

The monthly cost of our service varies depending on the candidate's educational level, professional experience and country of residence. At Oberstaff, we offer a single fixed monthly fee that includes the employee's salary and all our administrative costs, such as currency exchange and bank transfer fees. This way, the price we provide you is the total cost, with no hidden charges or additional surprises.

Through automatic monthly charging to a debit or credit card.

Yes! Your business doesn’t have to be raking in millions of dollars in profits or have national recognition in order to take advantage of outsourcing. The business model can adapt to the needs of any size business, and small to medium-sized businesses are able to enjoy many of the same benefits of outsourcing that massive companies do. Outsourcing is especially great for small businesses during times of massive unplanned growth because it ensures they don’t get too overwhelmed by increasing demand.

(Company)employ talented individuals from markets across the globe. Outsourcing offers access to expert-level professionals with cutting-edge technologies at a lower cost than purchasing everything you need in-house. Labor rates and the cost of doing business are often times far more competitive overseas, providing significant cost savings to organizations. In addition, businesses that outsource don’t have to worry about training or onboarding or paying benefits and other tax contributions as those are handled by the outsourcing provider.

Outsourcing can improve an enterprise’s effectiveness in many ways. Firstly, it reduces the stress that an overwhelming workload can cause employees, giving them more time and energy to spend on more crucial tasks. Secondly, outsourcing connects a company with subject matter experts that know the best and most effective ways to tackle an issue or achieve a goal.

Outsourcing is commonly recommended for companies that are growing very fast, companies that want to focus on more business-critical tasks, companies that need to lower salary costs, and companies that lack expertise and experience in a certain area. Outsourcing is also recommended for tasks like customer service, payroll, accounting, web design, lead generation, marketing, and over the phone customer service.

Of course. We will send you 3 to 5 profiles for you to interview and make a selection.

Outsourcing is utilized by many companies for ongoing processes, while others use it to fill gaps for specific projects or time periods. You might hire an outsourcing provider to assist with an acquisition or migration, for example, or, you could hire them to handle your payroll on a long-term basis as your company grows. Regardless of your needs, outsourcing is fast, efficient, and affordable by design so that whenever you need it, it’s there and ready to perform.

In the short term, outsourcing can provide quick fixes and immediate solutions to pressing problems. Encounter an issue you’ve never experienced before that needs to be solved quickly? Outsourcing can connect you to an expert in the matter. Growing much more quickly than anticipated? Outsourcing time-consuming tasks like payroll, accounting, and other administrative tasks until you’ve found more permanent solutions help you avoid getting swamped. And who knows, outsourcing might become that permanent solution!

In addition to saving on labor costs and giving you more time to focus on other, more critical duties, outsourcing your medical billing also helps ensure the process is up-to-date, error-free, and completed and submitted in a timely manner. The reduction in billing errors also helps to improve customer service and overall patient satisfaction.

Yes! Take a look at your average day as an example. By outsourcing time-consuming manual processes, you are free to spend your time on tasks that help you achieve your goals. Outsourcing works by removing recurring tasks from your plate, allowing you to gain the ability to focus on the areas of your business that require full attention (the same goes for your employees, too).

Yes, we only require 30 days notice.

Businesses of every size in practically every industry use outsourcing. This is because every industry has tasks that don’t require face-to-face interactions with customers or other businesses, like accounting and payroll, that can be done by an outsourced professional. Additionally, many of the benefits of outsourcing are things all companies would like to enjoy.

In the short term, outsourcing can provide quick fixes and immediate solutions to pressing problems. Encounter an issue you’ve never experienced before that needs to be solved quickly? Outsourcing can connect you to an expert in the matter. Growing much more quickly than anticipated? Outsourcing time-consuming tasks like payroll, accounting, and other administrative tasks until you’ve found more permanent solutions help you avoid getting swamped. And who knows, outsourcing might become that permanent solution!

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